🛡️ Safe and Mindful Gaming

Responsible Gaming at bth88 — Your Protection is Our Commitment

bth88 believes entertainment is truly enjoyable only when it is done in a controlled and mindful way. Use our responsible gaming tools to keep your playing experience safe and enjoyable.

What is Responsible Gaming and Why is it Important?

Online betting and casino games can be a great source of entertainment — if enjoyed with the right mindset and within limits. On the bth88 platform, we place the mental and financial well-being of every player at the highest priority. Responsible gaming means knowing your budget before you play, setting time limits, and accepting the uncertainty of winning.

Our platform has many tools to help you play mindfully. From deposit limits to self-exclusion — every feature is designed to strengthen your control.

Important Notice: bth88 is for persons aged 21 or older only. Access by minors is strictly prohibited. Before placing bets, confirm that you have reached the legal age and are financially capable.

The outcome of gambling is entirely uncertain. No game guarantees a win. Placing more bets in the hope of recovering lost money is a dangerous behaviour.

Our Protection Tools

The following tools are always active on bth88 to keep players safe. Use them at any time based on your needs.

Deposit Control

Set a Deposit Limit

Set the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes time to come into effect, so plan ahead. This feature keeps your budget protected.

Break

Time-Out Feature

Want to take a break for a few days? Use the time-out option to temporarily suspend login to your account for anywhere from 24 hours up to 6 weeks. No bonuses or promotional offers will apply during a time-out.

Permanent Protection

Self-Exclusion

If you feel gambling is having a negative impact on your life, activate self-exclusion. It will keep your account closed for a long-term period (6 months to 5 years) or permanently. This step cannot be easily reversed.

Time Awareness

Reality Check Alert

At regular intervals a pop-up notification will remind you how long you have been playing and how much you have won or lost. This awareness alert helps you make decisions at the right time.

Loss Restriction

Loss Limit Setting

If you lose more than a set amount, your session or deposit will be blocked automatically. This protects you from excessive financial loss and stops impulsive overbetting.

Support

24/7 Bengali Support

For any question or help related to responsible gaming, our 24-hour, 7-day Bengali live chat support team is always ready. We do not judge — we only help.

Signs of Problem Gambling

If you notice the following signs in yourself or someone you know, seek help right away. Awareness is the first step.

  • Repeatedly betting to recover lost money and gradually increasing the bet amount
  • Hiding gambling activity from family or friends or lying about it
  • Trying repeatedly to stop playing but failing
  • Feeling restless, anxious or irritable when unable to gamble
  • Neglecting daily responsibilities (work, family, studies) to gamble
  • Taking on debt or selling assets to fund gambling
  • Feeling regret, depression or stress after gambling

How to Get Help?

If you are struggling, do not carry it alone. Follow the steps below:

1

Contact Us via Live Chat

Reach our 24/7 Bengali support team through live chat. Share the details of your situation — we will help you while maintaining full confidentiality.

2

Update Your Account Settings

Log in to your account and set a deposit limit, time-out or self-exclusion. These changes take effect immediately.

3

Send a Request by Email

For long-term self-exclusion, email us at [email protected]. Include your name and account details and we will act promptly.

4

Seek Professional Support

If needed, seek help from a mental health professional or counsellor. A gambling problem is a health issue — there is no shame in it.

Minor Protection Policy

bth88 firmly believes that no person under 21 years of age should participate in online betting or casino games. Age verification is mandatory when opening an account on our platform. If any minor attempts to open an account using false information, that account will be permanently closed.

If there are teenagers or children in your household, use parental control software on your devices and browsers. Never share your account password or login details.

For ages 21+: This platform is for adults only. No financial transaction can be completed without age verification.

Core Principles of Gambling

Always keep these core principles in mind to be a responsible player:

Only bet money you are comfortable losing

See gambling as entertainment, not a source of income

Avoid placing bets when drinking or feeling emotionally unstable

Set a time limit and budget before each session

Take regular breaks and engage in other leisure activities

Talk openly with your family about your betting habits

Set Limits on Deposits and Withdrawals

To ensure financial protection, bth88 follows a transparent policy for all members. Below are the details on the platform's financial limits:

৳200

Minimum Deposit

The minimum deposit amount across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) is just ৳200.

৳1,000

Minimum Withdrawal

The minimum amount to withdraw winnings is ৳1,000. Responsible players bet within their deposit limits.

30min–3hrs

Withdrawal Processing Time

Withdrawals are generally completed within 30 minutes to 3 hours. Fast and transparent financial management is our commitment.

Frequently Asked Questions about Responsible Gaming

Below are answers to the questions our members ask most often about responsible gaming.

Self-exclusion is a serious decision and cannot be easily reversed. If you choose exclusion for a fixed period (6 months, 1 year, 5 years), our support team will contact you after that period ends and follow a protective assessment process before reactivating your account. For permanent exclusion, the account can never be reopened.

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit will not take effect right away — the change will apply after a set waiting period (usually 7 days). This process protects you from decisions made on impulse.

Your account balance stays completely safe during a time-out. You will not be able to log in or place new bets, but your balance will remain intact once the time-out ends. If you want to withdraw a balance before the time-out begins, contact our support team.

If you suspect a family member has a gambling problem, start by speaking with them with empathy. Do not judge them. If you contact us via live chat or email ([email protected]) and explain the situation, we can review that account and take the necessary steps. We also encourage the family to seek professional mental health support.

No. bth88 strictly follows a policy of 21 years of age or older. Even though 18 or 19 may be considered adult age in many contexts in Bangladesh, our platform's own policy does not allow anyone under 21 to create an account. If someone opens an account with a false age, that account will be closed and all funds held in it will be forfeited.

After logging in to your bth88 account, go to the "Account Settings" section. There you will find all the tools under the "Responsible Gaming" option — deposit limit, loss limit, time-out and self-exclusion. If you cannot find it in settings, contact us directly via live chat and our team will assist you.

Play Mindfully, Enjoy the Experience

Enjoy your favourite games in a safe and responsible environment at bth88. Stay with us — your protection is our highest priority.

For more help, visit our FAQ page or go back to the homepage.

Direct contact: [email protected]