bth88's Privacy Policy

Introduction and Definitions

bth88 operates a safe and reliable online betting and casino platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

In this privacy policy, "we", "our", or "bth88" refers to the organization that operates the platform. "You" or "user" refers to any registered or unregistered visitor of bth88. "Personal information" refers to all data that can directly or indirectly identify an individual.

This policy applies to all services, websites, mobile applications, and any related channels of bth88. We may update this policy from time to time; any changes will be published on this page and the effective date will be clearly stated.

What Information We Collect

bth88 collects various types of information for the purpose of providing its services. The categories of information collected are described in detail below.

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• National ID card or passport details (when identity verification is required)
• Address and country/region information

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket, Upay, bank transfer)
• Mobile banking number (stored in partially masked form)
• Transaction date, time, and amount

2.3 Technical and Device Information

• IP address and geographic location (approximate)
• Browser type and version
• Device type, operating system, and screen resolution
• Cookies and local storage data
• Session logs and access timestamps

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and providers
• Bonus receipt and usage history
• Time spent on site and page visit patterns

How We Collect Information

bth88 collects information in several ways:

3.1 Direct Collection

When you create an account on our platform, log in, make a deposit or withdrawal, contact our support team, or fill out any form — you provide information directly. We use this information only for necessary purposes.

3.2 Automatic Collection

When you visit our website, certain technical information is automatically collected through cookies, pixel tags, and similar technologies. This information is used to improve site performance and enhance the user experience.

3.3 Collection from Third Parties

For the purpose of identity verification and fraud prevention, we may sometimes verify information with trusted third parties. However, we never sell your personal information to third parties without your consent.

Purpose of Using Information

bth88 uses collected information only for the following legitimate purposes:

• Account management: To handle registration, login, password recovery, and ensure account security.
• Identity verification: To confirm a user's age (21+) and identity, and to prevent money laundering.
• Transaction processing: To manage all financial activities related to deposits, withdrawals, and bonuses.
• Customer support: To resolve your issues, answer questions, and manage live chat support.
• Fraud prevention: To detect suspicious activity and maintain the security of the platform.
• Service improvement: To analyze user experience and improve the platform's performance and gaming services.
• Communication: To send important updates, transaction notifications, and support messages.
• Responsible gaming: To identify excessive gaming patterns and provide timely assistance.

Disclosure and Sharing of Information

We are committed to protecting the privacy of your personal information. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

We may share information with trusted technology partners and service providers, such as payment gateways, cloud storage, cybersecurity firms, and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, etc.). Strict confidentiality agreements are in place with these partners.

5.2 Legal Obligations

Information may be disclosed to comply with lawful orders from law enforcement agencies, court directions, or regulatory requirements. In such cases, we provide only the information that has been requested.

5.3 Security and Fraud Prevention

Information may be disclosed where necessary to protect the security of our platform, safeguard the interests of other users, or prevent criminal activity.

5.4 Business Transfer

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance.

Data Retention and Security

6.1 Retention Period

We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a period of time to meet legal and financial regulatory requirements.

6.2 Security Measures

bth88 uses industry-standard security technologies to protect your information:

• SSL Encryption: All data transfers are protected by the highest level of SSL technology.
• Two-Factor Authentication (2FA) system.
• Passwords and sensitive data are encrypted using industry-standard hashing algorithms.
• Regular security audits and vulnerability testing.
• Intrusion Detection System for identifying unauthorized access.
• Limited employee access — only the necessary team can view the information.

Cookies Policy

Cookies are used on the bth88 website to improve your experience. Cookies are small text files stored in your browser.

7.1 The Cookies We Use

• Essential cookies: Required for login sessions and security. The site cannot function properly without them.
• Functionality cookies: Remember your preferred language and account settings.
• Analytics cookies: Collect anonymous data to understand which pages of the site are used most.
• Security cookies: Help detect fraudulent activity and multiple accounts.

7.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site and may cause login issues.

Your Rights

As a user of bth88, you have the following rights regarding your personal information:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request deletion of your information (subject to legal obligations).
• Right to restrict processing: In certain cases, you can request that processing of your information be limited.
• Right to withdraw from marketing: You can request to stop receiving promotional communications at any time.
• Right to complain: You can raise a complaint about our processing of your information.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

Protection of Minors

bth88 is an adults-only platform. Only individuals aged 21 or above may use this platform.

We do not intentionally collect information from minors. If we learn that a user is under 21 years of age, their account will be closed immediately and all information will be securely deleted. If a parent or guardian suspects that their minor child is using our platform, please contact us immediately.

International Data Transfers

As bth88 is an international platform, your information may be stored on servers outside Bangladesh. In such cases, we ensure that data transfers are carried out under industry-standard security agreements and technical safeguards.

All our international data center partners follow strict privacy standards and are contractually committed to protecting your information.

Changes to the Policy

bth88 may modify or update this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on this page and change the "Last Updated" date.
• Notify registered users of important changes by email.
• Display a notification on the platform.

If you continue to use the platform after changes are made, you will be considered to have fully accepted the updated policy. We therefore recommend visiting this page regularly.